Submit a Claim - Claim Instructions

The Settlement Class is defined as all persons to whom a notification was sent by or on behalf of The Methodist Hospitals, Inc. regarding the Data Security Incident. You may submit this Claim Form only if you are a Settlement Class Member in the above action. All Claim Forms must be submitted online or received by the Settlement Administrator no later than October 6, 2022.

As a member of the Settlement Class, if you do not submit a timely request for exclusion from the Settlement Class, you are entitled to following options:

  1. Credit Monitoring and Identity Restoration Enrollment:

    Eligible Settlement Class Members may elect to enroll for coverage under a credit monitoring and identity theft insurance plan at Methodist’s cost. Settlement Class Members who elect to receive coverage under the plan will receive enrollment information for coverage under the plan.

  2. Reimbursements for Economic Losses:

    Eligible Settlement Class Members may submit one or more Claims for reimbursement for documented Economic Losses related to the Unauthorized Access that have not been reimbursed, up to an aggregate total of $3,000.00 per Settlement Class Member.

  3. Reimbursements for Lost Time:

    Eligible Settlement Class Members may submit one or more Claims for reimbursement for documented Lost Time related to the Unauthorized Access, up to an aggregate total of $300.00 per Settlement Class Member. Lost Time shall be deemed fairly traceable to the Unauthorized Access if (i) the time spent occurred on March 13, 2019 or thereafter, (ii) the Settlement Class Member executes a statement signed under penalty of perjury indicating that the Lost Time claimed is fairly traceable to the Unauthorized Access, (iii) the Lost Time claimed is of the type expected to be incurred from the Unauthorized Access, such as time related to placing a freeze on credit reports, monitoring for fraud, and attempting to repair any fraudulent activity, and (iv) the Settlement Administrator determines by a preponderance of evidence that it is fairly traceable to the Unauthorized Access.

For more information about the Settlement benefits available, please review the Long Form Notice, the Frequently Asked Questions, and the Settlement Agreement before completing your claim.


Documentation:

If you plan to make a claim for reimbursement of economic losses and/or additional time spent, documentation must be provided to support your claim. Documents should be clear, readable copies, as anything you submit will not be returned to you. Acceptable documentation includes receipts, voided checks, bank statements, or other documents showing the amount of your losses and/or a detailed narrative description.

If you are filing online, please have this information ready before you start to file, as your claim will not be saved if you have to come back and finish at a later time. Documents that are uploaded must be less than 20 MB per file and in one of these formats: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip. If you are unable to electronically upload a copy of your documents as part of the online Claim Form, you will need to mail a printed Claim Form along with your documentation to the Settlement Administrator.


File Online:

After clicking the button below, you will be asked to provide the Unique ID you received with your Notice from the Settlement Administrator. If you did not receive a Notice or have lost yours, please contact the Settlement Administrator to obtain your Unique ID. You will be asked to provide your contact information, detailed information about the losses you incurred, and any documentation you wish to provide. Please have all your documentation as described above ready, as your Claim will not be saved if you have to come back and finish at a later time.

Please click the button below to get started.


After submitting your completed claim online, you will receive an email with a Confirmation Code for your completed submission. Receipt of a Confirmation Code means your claim was successfully submitted. If additional information is required to complete your claim, you will be contacted by the Settlement Administrator.


File by Mail:

If you wish to submit a claim via standard mail, you may download a copy of the Claim Forms here. You will need to provide all of the information requested on the Claim Forms, attach any supporting documentation, sign it, and date it. Then, mail it to the following address:

Jones v. The Methodist Hospitals, Inc. Settlement Administrator
PO Box 5768
Portland, OR 97228 – 5768


Remember: All Claim Forms must be submitted online or postmarked no later than October 6, 2022.